Welcome to Zeherb (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://zeherb.com, place an order, or interact with our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information we collect:
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Shipping Address
- Billing Address (if applicable)
Order Information
- Products ordered
- Order history
- Payment method
- Order status
Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP Address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and similar technologies
Why do we process your data?
We use your information to:
- Process and deliver your orders.
- Communicate regarding your orders.
- Respond to customer inquiries.
- Improve our website and customer experience.
- Prevent fraud and unauthorized activities.
- Send promotional offers, discounts, or newsletters (only if you choose to receive them).
- Comply with legal obligations.
Payment Information:
We do not store your debit card, credit card, or banking information on our servers.
Payments are processed securely through trusted third-party payment providers. If you choose Cash on Delivery (COD), only the information necessary to fulfill your order is collected.
Cookies:
Our website uses cookies to:
- Remember your preferences.
- Improve website performance.
- Analyze visitor behavior.
- Enhance your shopping experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing your information:
We respect your privacy and do not sell or rent your personal information to third parties.
We may share your information only with trusted service providers necessary for operating our business, including:
- Courier and delivery companies
- Payment service providers
- Website hosting providers
- Analytics providers
- Customer support platforms
These partners receive only the information necessary to perform their services.
Data Security:
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Although we strive to protect your information, no method of electronic transmission or storage is 100% secure.
Marketing Communication:
If you subscribe to our newsletter or promotional updates, we may occasionally send information about:
- New product launches
- Special offers
- Discounts
- Seasonal promotions
- Educational content about hair care
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
Your Rights
You may request to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your personal information where legally permissible.
- Withdraw consent for marketing communications.
To exercise these rights, please get in touch with us using the information below.
Third Party Links:
Our website may contain links to external websites or social media platforms.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy:
Our products and services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children under the age of 13.
If we become aware that a child has submitted personal information, we will promptly delete it.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The updated version will always be available on this page with a revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, don’t hesitate to get in touch with us.
Zeherb
- Website: https://zeherb.com
- Email: contact@zeherb.com
- WhatsApp: +92 371 4568193
Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (Pakistan Standard Time)
Your Trust Matters
At Zeherb, we believe that protecting your privacy is just as important as providing high-quality herbal and organic hair care products. We are committed to handling your personal information responsibly, transparently, and securely.